Privacy Policy

To ensure the protection of individual rights, particularly in relation to automated data processing, and with the aim of maintaining transparency with the User, Musicadders S.L. has developed a privacy policy for its website www.musicadders.com. This policy details the data processing operations carried out, their purposes, the lawful bases for such processing and the User’s rights.

Browsing this website implies acceptance of the following provisions and terms of use. Non-technical cookies are used only if you accept them (see “Use of Cookies”). If you do not agree, please send an email to protecciondedatos@musicadders.com.

This privacy policy is the sole policy in effect during use of the website, unless it is replaced by a new version.

Any User who provides personal data through this website is informed that such data will be included in the files of www.musicadders.com. Musicadders S.L. is required to maintain an up-to-date record of the processing operations carried out on those data.

For further information on the protection of personal data, we recommend visiting the website of the Agencia Española de Protección de Datos (AEPD): AEPD.

Data Collection

Musicadders S.L. is responsible for collecting your data.

Personal data means any information that identifies or may identify a natural person. A person is identifiable where they can be identified, directly or indirectly, by reference to a name, an identification number (DNI, NIF, NIE, passport) or other factors specific to their physical, physiological, genetic, mental, economic, cultural or social identity.

Use of Cookies

This website uses HubSpot, the tool we use to manage contacts and measure visits. A cookie is a small text file that the site stores in your browser. Tracking of your visits and the associated analytics cookies are activated only if you accept them in the banner displayed when you enter the site. If you reject them, only technical cookies that remember your choice and your decision not to be tracked are stored.

• __hs_cookie_cat_pref (HubSpot, technical): remembers your cookie preferences. 6 months.
• __hs_do_not_track (HubSpot, technical): prevents you from being tracked unless you give your consent. 6 months.
• __hstc (HubSpot, analytics): identifies your visits for measurement purposes. 6 months.
• hubspotutk (HubSpot, analytics): identifies your browser to link your visits. 6 months.
• __hssc and __hssrc (HubSpot, analytics): count the pages viewed in each session. 30 minutes and session, respectively.

The banner loads fonts from Google Fonts. When these resources load, Google receives your IP address and technical browser data; this is governed by Google’s privacy policy. To display the banner, HubSpot also receives your IP address and technical browser data, without storing identifiers in your browser. The contact form is our own: it loads nothing from third parties and sets no cookies. To prevent abuse, we keep a pseudonym of your IP address for one hour, after which it can no longer be linked to it.

You may change or withdraw your consent at any time using the “Configure Cookies” link in the page footer. You may also delete or block cookies through your browser settings.

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Purpose of Data Processing

The personal data collected by Musicadders S.L. are used primarily to manage the relationship with the user, offer products and services according to their interests, improve the user experience and respond to their requests, enquiries or orders. A commercial profile may be created based on the information provided. No automated decisions will be made on the basis of that profile.

The data provided will be retained for as long as the business relationship continues, unless the data subject requests their erasure, or for as long as necessary to comply with legal obligations.

The data will be recorded in the customer file, and their processing will be recorded in Musicadders S.L.’s record of processing activities. The name of the file is LCM Client Info.

Lawful Basis for Data Processing

The legal basis for processing your personal data is:

• The proper performance of or compliance with the contract.
• The legitimate interests of Musicadders S.L.
• Your consent, when you give it through a form or the cookie banner. You may withdraw it at any time.

Recipients of the Data

The User’s personal data may be disclosed to third parties contractually engaged by Musicadders S.L. to perform the tasks necessary to manage the User’s customer account, without the need for additional authorisation.

The data you send us through the contact form reach us by email at hello@musicadders.com, through our web hosting provider (DonDominio) and our email provider (Microsoft 365), which act as data processors on behalf of Musicadders S.L. Your browsing data, if you accept cookies, are stored in HubSpot, which also acts as a data processor and stores them in the European Union; certain support services provided by HubSpot, Microsoft and their subprocessors may involve transfers to the United States, covered by the Marco de Privacidad de Datos UE-EE. UU. (EU–US Data Privacy Framework) or standard contractual clauses.

They may also be disclosed to the authorities if the User has acted unlawfully or breached the legal notice.

The User’s data may be disclosed to other companies within the group, if any, for internal administrative purposes, which could involve processing those data.

Outside the circumstances described in this policy, if your data need to be transferred to another third country or international organisation, we will inform you beforehand, detailing the conditions and the recipient.

Where certain data are mandatory for access to specific website features, Musicadders S.L. will indicate this requirement at the time of data collection.

User Rights

The User has the right to access, rectify and cancel their personal data and to object to their processing. The User also has the right to restriction of processing, erasure of personal data, data portability and to lodge a complaint with the AEPD (Agencia Española de Protección de Datos) or the competent body of the relevant Autonomous Community if dissatisfied with the response to the exercise of their rights.

We will send you commercial information from Musicadders S.L. only if you expressly consent, for example by ticking the corresponding box on the form. You may unsubscribe at any time using the link in each communication or by writing to protecciondedatos@musicadders.com.

The data provided will be retained for as long as the business relationship continues or for as long as necessary to comply with legal obligations.

The User is responsible for the accuracy of the information provided through this website and must keep it up to date so that it reflects the actual circumstances. The User shall be liable for any false or inaccurate information and for any damage or loss this may cause to Musicadders S.L. or third parties.

The information will be stored and managed confidentially, applying the necessary security measures to prevent unauthorised access to or misuse of the data, their manipulation, deterioration or loss.

Nevertheless, the User should bear in mind that the security of computer systems is never absolute. When personal data are provided over the internet, this information could be collected without the User’s consent and processed by unauthorised third parties. Musicadders S.L. disclaims any liability for the consequences of such acts if the User publishes the information voluntarily.

The User may exercise their rights by submitting a written and signed request to Avenida Sants Patrons nº 20 ­1º ­6ª de 46.600 Alzira (Valencia), enclosing a photocopy of their DNI or equivalent document.

The request may also be sent to the following email address: protecciondedatos@musicadders.com.

Requests to exercise these rights will be addressed within one month, extendable to two months if the request is complex or numerous requests have been received. This is without prejudice to the duty to retain certain data in accordance with legal requirements and until the limitation periods for any potential liabilities arising from processing or a contractual relationship have expired. Furthermore, under data protection regulations, users may make arrangements for what happens to their data after their death.